Last updated: 07/31/2026

This Refund Policy applies to all purchases made through thedeveloperlabs.com, including licenses for “Site Health & Accessibility Pro” and any other software products we sell (the “Services”), and is incorporated into our Terms & Conditions.

All sales are final

We do not offer refunds on any purchase, whether monthly, yearly, or one-time, once payment has been processed. This includes, without limitation:

• Change of mind after purchase.
• Not using the license you purchased.
• Dissatisfaction with the Plugin’s features or findings.
• Partial billing periods on a cancelled subscription (cancelling stops future renewals but does not refund the current period).

We encourage you to use the free 1-day trial before purchasing, to confirm the Plugin meets your needs — this is why the trial exists.

Why we don’t offer refunds

Our products are digital goods: once a license key is issued, it can be used immediately and cannot be “returned” the way a physical product can. Our no-refund policy reflects this, and the availability of a free trial is intended to let you evaluate the product risk-free beforehand.

Exceptions

Notwithstanding the above, we will provide a refund, credit, or other remedy where:

• Applicable law requires it. Consumer protection laws in some jurisdictions (for example, certain rights under EU/UK consumer law for online purchases of digital content) may grant you rights we cannot contractually waive. Nothing in this policy limits any right you have under law that cannot be excluded.
• We made an error — for example, you were charged incorrectly, charged twice for the same purchase, or the license issued to you does not work due to a fault on our end that we’re unable to fix within a reasonable time. Contact us and we’ll make it right.

Subscription cancellation

You can cancel a recurring subscription at any time to stop future renewals. Cancelling does not retroactively refund any period already paid for; your license remains active through the end of the period you’ve already paid for.

Chargebacks

If you initiate a chargeback or payment dispute instead of contacting us first, we reserve the right to suspend the associated license while the dispute is investigated, and to permanently revoke it if the chargeback is upheld without a valid billing error on our part.

Contact us

If you believe you’ve been charged in error, contact us at hello@thedeveloperlabs.com before initiating a chargeback — we’re able to resolve genuine billing mistakes directly and faster than a payment dispute process.